While we've completed hundreds of hours of testing, there may be some hidden issues we haven't seen yet. To help us identify your issue, please reach out to us using the support request form on our Support Page.
Please include the following information and we'll aim to get back to you within two business days;
Sound Storm is compatible with the following devices:
All iPhone and iPad devices that run Apple’s OS13/iOS13 or above. For more information on these devices, please check the following links:
All Android devices that run Android 11 or above. For more information on these devices, please check this link: https://www.android.com/phones-tablets/
No, the results are stored in the iPad itself not in the cloud. Further, the user cannot back up their data to a computer as it sits within the app only. If a player loses or damages their device, the risk is that they will lose their progress in the game.
It is important for the player not to be distracted by push notifications on their device whilst playing Sound Storm. Please go to the settings tab and turn off notifications from other games and social apps.